Shipping Policy

Capebuffalo Shipping Policy

Welcome to Capebuffalo! We are committed to delivering your purchases in the best condition and as quickly as possible. Here’s everything you need to know about our shipping and delivery process.

Website: www.capebuffalo.in
Phone: +91-88180-62202
Email: support@capebuffalo.in

Domestic Shipping

At Capebuffalo, we strive to provide our customers with the latest products at excellent quality and competitive prices. We offer Pan India shipping and partner with the best courier services to ensure your product reaches you on time and in pristine condition.

• Delivery Time: Each product may have a different delivery period, which is specified in the product description. Please refer to the product details before placing your order. The processing period typically ranges from 5 to 25 business days, depending on the item.
• Order Tracking: Once your order is shipped, you will receive a tracking number to monitor its progress.
• Quality Assurance: All our products undergo thorough quality checks before dispatch to ensure they meet our high standards.

International Shipping

For our international customers, we offer worldwide shipping.

• Shipping Charges: A flat rate of INR 1500 will be applied to all international orders.
• Delivery Time: International delivery times vary based on location and customs processes.

Order Cancellation and Refunds

• Order Cancellation: If an order is canceled by us or lost in transit, the entire order amount will be refunded. Capebuffalo reserves the right to cancel any order without explanation due to circumstances beyond our control. We will communicate any such cancellations or refunds promptly.
• Refunds: Refunds will be processed in a timely manner, and customers will be notified via email.

Important Information

• Size and Product Details: Please ensure you order the correct size by referring to our size chart and reading the product description carefully. We aim to deliver products exactly as described on our site, with no compromise on quality.
• Customer Support: For further assistance, please contact us at support@capebuffalo.in or call us at +91-88180-62202. Our support team is available from 11 AM to 6 PM, Monday to Saturday.

Thank you for shopping with Capebuffalo. We appreciate your trust and strive to make your online shopping experience as smooth and enjoyable as possible. If you have any questions or concerns, don't hesitate to reach out to our support team.