Embrace luxury in our Premium Silk Kaftan. A masterpiece of comfort and style. Immerse yourself in the softness of fine silk, adorned with a captivating abstract print in a spectrum of enchanting colors. Elevate your wardrobe with this fusion of opulence and artistic expression. Unveil the allure of the abstract with every step you take.
- Fabric : Soft Silk Crepe.
- Size : Chest With 51 Inch, Length With 52 Inch.
- Care Instructions : Gentle Wash.
Welcome to Capebuffalo! We are committed to delivering your purchases in the best condition and as quickly as possible. Here’s everything you need to know about our shipping and delivery process.
Contact Information
Website: www.capebuffalo.in
WhatsApp Support: +91-80683-01594
Email: support@capebuffalo.in
Domestic Shipping
At Capebuffalo, we aim to provide you with the latest products, ensuring excellent quality at competitive prices. We offer Pan India shipping and partner with the best courier services to ensure your product reaches you on time and in pristine condition.
- Delivery Time: Each product may have a different delivery period, which is specified in the product description. The processing period typically ranges from 5 to 25 business days, depending on the item.
- Order Tracking: Once your order is shipped, you will receive a tracking number to monitor its progress.
- Quality Assurance: All our products undergo thorough quality checks before dispatch to ensure they meet our high standards.
International Shipping
For our international customers, we are pleased to offer worldwide shipping.
- Shipping Charges: A flat rate of INR 1500 will be applied to all international orders.
- Delivery Time: International delivery times vary based on location and customs processes.
Order Cancellation and Refunds
- Order Cancellation: If an order is canceled by us or lost in transit, the entire order amount will be refunded. Capebuffalo reserves the right to cancel any order without explanation due to circumstances beyond our control. We will promptly communicate any such cancellations or refunds.
- Refunds: Refunds will be processed in a timely manner, and customers will be notified via email.
Return and Exchange Policy
- All items returned or exchanged must be settled through a credit note only. Direct refunds are not possible. Please note that customers are responsible for shipping charges on returns.
Important Information
- Size and Product Details: Please ensure you order the correct size by referring to our size chart and reading the product description carefully. We strive to deliver products exactly as described, with no compromise on quality.
Customer Support
For further assistance, please contact us at support@capebuffalo.in. You can also reach us via WhatsApp at +91-80683-01594. Our support team is available from 11 AM to 6 PM, Monday to Saturday.
At Capebuffalo, we want you to love what you ordered. However, if something isn’t quite right, please let us know. Below are the details of our return policy:
Returns & Refunds
- Store Credit for Sale Items: All items on sale must be settled through a store credit note only. Direct refunds are not possible.
- In the unlikely event that you receive merchandise that is damaged or not in good condition, you may exchange it within 3 days from the date of delivery. The item must be unused and in the same condition as received, in its original packaging along with original tags.
Eligibility for Exchanges
To be eligible for an exchange, please ensure that:
- Your item is unused and in the same condition that you received it.
- Your item is in its original packaging.
- You have the receipt or proof of purchase from our website.
- No exchanges or returns are applicable on Buy 2 Get 1 Free products.
- No exchanges or returns on slippers or trending products unless received in a damaged condition.
Exchange Process
- Reverse Shipping: The reverse shipping cost will be INR 150 per product. We will arrange for the pickup from your address, charging only what our logistics partner charges us. If you prefer not to pay for reverse shipping, you may ship the product back to us and share the receipt via email.
- Initiate a Reverse Pickup: To request a reverse pickup, please contact us at support@capebuffalo.in or reach out via WhatsApp at +91-80683-01594. We will arrange the pickup within 24-72 hours of your request.
- Credit Note:All items purchased from our website can be exchanged or returned for a store credit coupon valid for 6 months. The entire amount of the returned product (excluding reverse shipping costs) will be credited to the coupon code.
The coupon code will be sent to the email address provided at the time of order. Please save this email for future reference.
The coupon can be used for future purchases within 180 days on our website and must be applied in the discount section during checkout.
The coupon code will be generated only after we receive and inspect the product at our warehouse.
Important Notes
- We have made every effort to display product colors accurately on our website; however, we cannot guarantee that your monitor's display will reflect the true color of the products.
- No returns or exchanges are applicable on international orders.
- Customers are responsible for reverse shipping charges.
- Exchanges can be processed only once per order.
- Pre-paid orders cannot be canceled once placed; there are no refunds.
- We are not liable for any delays due to natural calamities or unforeseen logistics issues.
Customer Support
If you have any questions or need assistance regarding our return policy, please reach out to us at support@capebuffalo.in or via WhatsApp at +91-80683-01594. Our support team is available from 11 AM to 5 PM, Monday to Friday.
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Last Updated: April 24, 2024
Please read these Terms and Conditions ("Terms", "Terms and Conditions") carefully before using the https://www.capebuffalo.in/ website (the "Service") operated by Cape buffalo ("us", "we", or "our").
Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who access or use the Service.
By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the terms, then you may not access the Service.
Purchases
If you wish to purchase any product or service made available through the Service ("Purchase"), you may be asked to supply certain information relevant to your Purchase, including but not limited to your name, address, email address, and payment information.
Subscriptions
Some parts of the Service are billed on a subscription basis ("Subscription(s)"). You will be billed in advance on a recurring and periodic basis ("Billing Cycle"). Billing cycles are set on a monthly or annual basis, depending on the type of subscription plan you select when purchasing a Subscription.
At the end of each Billing Cycle, your Subscription will automatically renew under the exact same conditions unless you cancel it or Cape buffalo cancels it. You may cancel your Subscription renewal either through your online account management page or by contacting Cape buffalo customer support team.
Content
Our Service allows you to post, link, store, share, and otherwise make available certain information, text, graphics, videos, or other material ("Content"). You are responsible for the Content that you post on or through the Service, including its legality, reliability, and appropriateness.
By posting Content on or through the Service, you represent and warrant that: (i) the Content is yours (you own it) and/or you have the right to use it and the right to grant us the rights and license as provided in these Terms, and (ii) that the posting of your Content on or through the Service does not violate the privacy rights, publicity rights, copyrights, contract rights, or any other rights of any person or entity.
Accounts
When you create an account with us, you must provide us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service.
You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password, whether your password is with our Service or a third-party service.
You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.
Links to Other Websites
Our Service may contain links to third-party websites or services that are not owned or controlled by Cape buffalo .
Cape buffalo has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You further acknowledge and agree that Cape buffalo shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such websites or services.
We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit.
Changes
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.
Contact Us
If you have any questions about these Terms, please contact us:
- By visiting this page on our website contact form